Manage everything IT with a Flexible Service Desk Suite that adapts to the ever-evolving IT landscape

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Flexible Service Desk Suite

Bring agility and efficiency to your support operations with the top-rated Service Desk Suite.

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Applications

The Flexible Service Desk Suite includes all of the elements you'll need to manage a complex service desk:

Customer Support

RMA Management

IT Ticketing System

Internal Help Desk

Asset Management

Change Management

ITIL and ITSM

Agiloft's fully integrated applications work together to form a single system of record for all of your IT service processes. You'll have complete, 360-degree control over every process, delivered to you in an efficient and easy-to-understand interface. As your needs and processes change, Agiloft adapts and scales to grow with you, so there is never a risk of outgrowing the system.

Awarded “Best Overall Value” four years in a row by Info–Tech Research Group

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Related Solutions

Contract Management

Use the Agiloft Contract Management system to integrate contract information into your Service Desk and ensure that customers have valid support contracts before receiving service.

Agile Workflow

Use the Agile Workflow system to easily create your own custom workflows to automate and manage unique IT and business processes using only a browser, such as Firefox or Internet Explorer.

SOX Compliance

Use Agile SOX compliance to reduce the costs of regulatory compliance by automating, enforcing, and documenting your IT processes with a built-in audit trail.