Agiloft tops SoftwareReviews Emotional Footprint Awards for ITSM

Thanks to overwhelmingly positive customer reviews, SoftwareReviews named Agiloft’s flexible Service Desk Suite a Champion in its IT Service Management Emotional Footprint Awards. SoftwareReviews calculates their emotional footprint scores “across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the

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Breathing new life into healthcare billing with Epic-CLM integration

US medical practices spend $70 billion a year on billing and insurance-related administrative costs. According to the same research study, hospitals spend an additional $74 billion a year. For decades, experts have acknowledged the crippling burden of medical billing on the healthcare industry. Many have tried to address the issue

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IT Risk Management: 5 Ways IT Sinks Large Organizations

Nowadays, every organization is connected to the digital world. In order to safeguard against security threats, prevent data breaches, and protect sensitive information, companies must be aware of the top risks to IT security. Data Insecurity Data breaches are more than just dangerous to enterprises. After a major data breach,

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