Implement changes with agility and control
with Flexible Change Management from Agiloft

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Flexible Change Management

Streamline change procedures, ensure consistency, and reduce risk with flexible Change Management that integrates seamlessly with your Service Desk.

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Benefits

Avoid outages and surprises

with clear approval processes to ensure that established procedures are followed before any changes are implemented.

Ensure continuity of service

by automating actions and workflows triggered by change approvals and rejections.

Improve communication

with automatic notifications and alerts about planned downtime to reduce company-wide work disruption.

Awarded “Best Overall Value” four years in a row by Info–Tech Research Group

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Features

Our Flexible Change Management solution was designed to enable world class support for complex products and services.

Graphical Workflow Editor

Define the exact steps, safeguards, and automatic actions that should be executed at each stage of a given change process, using just your browser.

Business Rules Engine

Automate and manage approval processes, validations, notifications, and escalation behavior with custom business rules. The system can be tailored to your specific change processes without writing a line of code.

Reports and Dashboards

Gain insight into operational efficiency, turnaround times, and expenses related to IT updates and infrastructure improvements.

Agiloft's openness and flexibility really helped us become a process-driven company. We can now resolve problems in less than half the time.

Peter Charlton, Condé Nast

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From $45
per user
per month

Agiloft has flexible pricing packages to suit most budgets.

Whether you’re looking for a Hosted Cloud solution or an In-house deployment, Agiloft has an affordable plan for your organization.

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Customers

Organizations ranging from startups to Fortune 100 companies depend on Agiloft’s Flexible Change Management solution.

  • ACT Conferencing

  • Conde Nast

  • Chevron

  • Metrico Wireless

  • USA Mobility

  • MTC

  • ProFunds

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Related Solutions

Agiloft’s Flexible Change Management solution is a component of the Flexible Service Desk Suite, which includes all of the elements needed to manage a complex service desk. Learn more about how Agiloft can help you manage the business processes related to change management:

Asset Management

Link change requests to affected assets and systems to gain insight into asset reliability and costs.

Customer Support

Convert support cases into change requests with the click of a button to resolve issues more efficiently and close cases faster.

Project & Task Management

Link change requests to related projects to facilitate the flow of information throughout your organization.