Unconditional Guarantee: Relax, You are Covered

Your success drives our reputation, so we make sure we can meet your needs before we make a commitment to you. And when we make that commitment, we back it up with an unconditional guarantee on all Agiloft software.

Our flexible software and track record for on-time, on-budget implementations gives us the confidence to make such a guarantee. It is the only one like it in the industry and it is simple:

If you are not absolutely delighted with the results, or want to cancel for any reason within 90 days of initial purchase, you pay nothing for the software.

Other companies make “guarantees” but take them back in the fine print. Ours is unconditional. Let’s look at some examples:

Q	Every company is different. How can you be so confident that you will succeed in our environment?
A	Agiloft has more than 25 years of experience and a 99.6% success rate for customer implementations. Our track record is the result of our team’s dedication to our success and Agiloft’s award-winning products. All solutions are built on our no-code platform that accommodates the specific needs of each customer. By making this guarantee, we are aligning our self-interest with yours. We ask about your needs up front, and if Agiloft is not the right solution for your company, we will tell you so and, when possible, refer you to someone who can help.
Q	Does the software guarantee only apply to your hosted service, or does it also apply to on-premise systems?
A	It applies to both.
Q	What if the software works perfectly, but our CEO decides that Post-it notes are the wave of the future and cancels the purchase?
A	You can cancel the PO or get a refund of hosted service fees and unused consulting service fees paid.
Q	Is there anything that is not covered?
A	Consulting services are excluded.