Agiloft Service Desk Pricing
Flexible pricing packages to suit your budget
Available as a cloud service or for in-house deployment at the same subscription price.
In either case, support and upgrades are included and your success is guaranteed.
Agiloft Base Features
Include:
- Standard Integrations
- Up to 5 power and 5 portal users
- Timer based rules at 48 hour intervals
- ITSM modules
- Task Workflows
Professional
Base features PLUS:
- Standard Support
- Minimum 5 power users
- Timer based rules at 5 minute intervals
- Phone support 7:30am to 8pm ET**
Professional Extended
Features of Professional edition PLUS:
- Multi-language support
- Vendor portals
- Customer portals
- Employee portals
- Prebuilt Integrations
Enterprise
Features of Professional Extended PLUS:
- Open Integration APIs and scripting
- In-house deployment option
Enterprise Extended
Features of Enterprise PLUS:
- Unlimited custom modules
- Extensible AI platform
- 24/7 support
- Extended satisfaction guarantee
Standard Integrations
|
Compare Edition Features |
Professional | Professional Extended | Enterprise | Enterprise Extended |
|---|---|---|---|---|
| Core Agiloft Features | View Features | View Features | View Features | View Features |
| Maximum Frequency of Timer-based Rules | 5 minutes | 5 minutes | 5 minutes | 5 minutes |
| Standard Support from 7:30am - 8pm ET ** | ||||
| 24/7 Emergency Outage Support* | ||||
| High Availability Service Levels* | ||||
| Real-time Replication to Redundant Server* | ||||
| Standard Integrations | ||||
| Vendor Portals | ||||
| Customer Portals | ||||
| Employee Portals | ||||
| System Integration and APIs | ||||
| Prebuilt Integrations | ||||
| Web Services API | ||||
| REST API | ||||
| Python Scripting | ||||
| Perl Scripting | ||||
| JSON Integration | ||||
| Option for on-premise installations | ||||
| Enterprise Extended | ||||
| Unlimited custom modules | ||||
| Extensible AI platform | ||||
| Extended enterprise 24/7 support | ||||
| Extended satisfaction guarantee | ||||
| Personal Demo | Professional | Professional Extended | Enterprise | Enterprise Extended |
* Included with Agiloft Hosted Service
** During weekdays or local business hours in other countries
Get a detailed price quote based on your exact needs: Get a Quote
Please call us at 888-727-2209 ext. 1 for further information or Chat with a Sales Representative right now.