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Business software review service Capterra recently ranked Agiloft in the top five of their Top 20 Most Popular IT Service Management Software list. Capterra’s top 20 ITSM software list is based on total number…

In 2023, five years from today, there will be more than $952 billion invested annually in technology as a tool for education. Institutions around the world are embracing teaching methods that incorporate everything from…

Some associate pay-for-performance (PFP) with their most recent annual review; others with incentives for healthcare providers. The underlying concept is to affix tangible results to financial benefits. It has broad appeal because it is…

In the previous blog post, we began to consider what to look for when buying help desk and service desk software for your company. There are a lot of critical new features and functionality…

Don’t tempt fate by investing in help desk software without first properly researching available solutions. The results could be disastrous. Today’s economy is not as forgiving as it once was, enterprises need to make…

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