This week Business Intelligence Group (BIG) announced Agiloft as a winner of its Excellence in Customer Service Award thanks to Agiloft’s company-wide focus and proven track record on customer success. Agiloft is the only…

Most business leaders know that managing customer relationships with a CRM system is a great way to keep your customers engaged. But how do you know what customer data to collect, and more importantly,…

Agiloft values customer feedback above all else, that’s why we’re thrilled to be ranked number one on Info-Tech’s Customer Experience Awards for ITSM software. Based entirely on customer reviews, this award ranked software features…

A couple of years ago, ISCorp needed help with its support desk software. The system was complex enough that the company needed to engage third-party developers to make any changes, making it costly and…

Agiloft brought home some hardware from this year’s 16th Annual American Business Awards. One of our core values is client focus, so we’re especially proud that our Customer Success team won a Gold Stevie®…

Forty-six percent of statistics are made up on the spot2. With the pressure to deliver metrics-based initiatives and numerical ROI, how can we ensure that we are evaluating the right performance data? In our…

We’re proud to announce that the Agiloft platform won a Gold Stevie® Award in in the 15th Annual American Business Awards, in the New Product or Service of the Year - Software - Platform…