How automated CLM kept J.B. Hunt’s supply chain trucking

As one of the largest supply-chain solution providers, J.B. Hunt Transport Services Inc. knows how to navigate the unexpected. Yet, when the pandemic hit in the US, every business across the country found themselves in uncharted territory.

Eight months prior to the outbreak of COVID-19, J.B. Hunt launched Agiloft Contract Lifecycle Management (CLM). For the 14 years prior to that, the team had put various solutions in place to manage its 100,000 plus documents and more than 25,000 contracts. The S&P 500 company had utilized shared network drives, spreadsheets, Lotus Notes, a claims system, and SharePoint as contract repositories. Despite all of these solutions, contracts remained dispersed and the metadata—used to drive business decisions—wasn’t reliable or consistent.

“Our ability to manage matters such as renewal dates, named counterparties, indemnity, and cargo terms is only as good as the information in the system,” said Julie Foster, J.B. Hunt’s Corporate Contracts Administrator. “Agiloft allows us to be detail-oriented and capture that important metadata. Going from a claims system to Agiloft, where we can make the system work the way we want it to, has made a big difference. It’s been a great improvement for the legal team.”

In the early part of 2020, Julie, the legal team and the rest of J.B. Hunt’s workforce rapidly transitioned out of headquarters to their homes and Agiloft was put to the test. Not only did user adoption continue to increase, the solution allowed them to manage and oversee changes to supplier terms related to the impact of COVID-19.

“Agiloft, being a software as a service (SaaS) platform, saves us from having to configure anything special in our infrastructure or on our laptops to use the product remotely,” said Brandon Stanley, J.B. Hunt’s Sr. Director of Procurement.

With its cloud-based platform, Agiloft enabled J.B. Hunt to transition to remote work and continue operations uninterrupted. The team of more than 1,000 employees could trust that Agiloft would remain secure and reliable despite worldwide disruptions.

Read the J.B. Hunt Transport Services case study here: https://www.agiloft.com/jbhunt-case-study.pdf

Learn more on our product page about how Agiloft contract lifecycle management can automate your contract processes even while working from home.