Jeffrey Miesbauer

59 posts

Agiloft tops SoftwareReviews Emotional Footprint Awards for ITSM

Thanks to overwhelmingly positive customer reviews, SoftwareReviews named Agiloft’s flexible Service Desk Suite a Champion in its IT Service Management Emotional Footprint Awards. SoftwareReviews calculates their emotional footprint scores “across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the


Breathing new life into healthcare billing with Epic-CLM integration

US medical practices spend $70 billion a year on billing and insurance-related administrative costs. According to the same research study, hospitals spend an additional $74 billion a year. For decades, experts have acknowledged the crippling burden of medical billing on the healthcare industry. Many have tried to address the issue