Agiloft support staff have bent
over backwards to help us solve problems,
even when we caused them ourselves!

– Brian Pollock, DCG Systems

About Us

Agiloft, Inc. is a trusted provider of agile software for contract and commerce lifecycle management. Our unique platform enables our pre-built and custom modules to be tailored to your exact needs without writing custom code, so deployment times and costs are a fraction of those required for other systems.


Mission

We provide flexible business solutions that help clients scale and adapt quickly.

A company spent months of effort and a six figure budget trying to deploy one of the best known enterprise CLM systems, before they threw in the towel. We built an entire solution for them in seven weeks, they went live one week later.

Vision

As a trusted solution provider and partner, help organizations become more agile with applications that work the way they do.

When a Fortune 50 client needed to automate a complex set of regulatory compliance procedures, they tried a number of top tier global firms before turning to Agiloft.

We earned our place as a trusted advisor by designing a system that mapped exactly to their business processes and completing the implementation in less than three months.

Values

Honesty, integrity, and respect.
Accountability.
Client focus.
Continuous improvement.

We align our interests with those of our customers by providing the industry's only unconditional warranty, covering both software and all consulting fees. This ensures that it is never in our interest to exaggerate the capabilities of the software or to underestimate the implementation costs.

Our quotes are not only accurate, they provide a margin for post-implementation tuning based on user feedback, and 98.5% of our customers go live under budget

Leadership

Agiloft Executive Team

Agiloft has grown through a strong focus on engineering excellence and absolute dedication to world-class customer service. These values reflect the talent, experience, and commitment of its employees and partners.

Eric Laughlin, Agiloft CEO

Eric Laughlin, CEO

Agiloft CEO, Eric Laughlin, has over a decade of leadership experience running legal software and tech-enabled services business serving Fortune 1000 clients. Prior to Agiloft, Eric was the global leader of Legal Managed Services at Ernst & Young, LLP. His organization, including the Pangea3 and Riverview Law teams, provided EY clients with technology and service solutions in the contracts, e-discovery, and compliance domains globally. Before EY, he was managing director of the Corporate Segment within Thomson Reuters, responsible for information, software, and service offerings for corporate legal departments. His career at Thompson Reuters included posts as general manager for Serengeti (e-billing & matter management software), consultant in the Global Strategy function, and marketing leadership roles. Eric earlier worked in marketing at 3M, and sales & business development at About.com. He began his career as a consultant for the Parthenon Group. Eric has an MBA from the Kellogg School at Northwestern University and a bachelor’s degree from Duke University. He lives in the Seattle area, and is an avid runner and skier.

Colin Earl, Agiloft CTO

Colin Earl, CTO

Agiloft CTO and founder, Colin Earl, is a software industry veteran with over 25 years of experience as a developer, product manager, and CIO. Colin worked at IBM, General Electric, and three start-ups before founding Agiloft in 1991. His vision was to accelerate the building and deployment of enterprise business applications by removing the need for manual coding. Under his leadership, Agiloft has achieved this goal, creating a market segment for agile business software. Colin's focus is on growing a world-class team and aligning the interests of staff, partners, and customers. He has an engineering degree from Imperial College, and moved to Silicon Valley in 1986.

Kevin Niblock, Agiloft CRO

Kevin Niblock, CRO

Kevin has over 30 years of sales and leadership experience in the IT industry. Before joining Agiloft, he worked as the SVP of Strategy and Operations at Zuora and Apttus. He also served as president and COO of Software AG North America, SVP of TIBCO Software, and spent 12 years at PTC where he started as a sales rep, country manager, strategy and operations, and then vice president. He holds a degree in Economics from the University of Western Ontario. He played ice hockey for 40 years and currently enjoys playing golf and spending time with his family.

Patricia Pritts, Agiloft VP of Sales

Patricia Pritts, VP of Sales

With over 20 years of experience managing and supporting software products and custom solutions, Patricia leads the Sales team at Agiloft. Her broad experience includes senior managerial positions in software development, technical support, project management, and release management. Patricia's previous employment includes the U.S. Census Bureau, Claritas, Inc., Etak, Inc. (acquired by Sony Corp) and Tele Atlas. She has a B.S. in Mathematics with extensive course work in Computer Science from the University of Maryland.

Bridget Conrad, Agiloft VP of Customer Services

Bridget Conrad, VP of Professional Services

Bridget has over 20 years of experience in Silicon Valley high tech firms, including working with enterprise customers to guide their process automation design, designing program enhancements, and managing and developing implementation staff. At Agiloft she manages the professional services and documentation teams, training programs, and support for partners and resellers. She graduated Summa Cum Laude from Yale and has a Ph.D. from City University of New York.

May Quock, Agiloft VP of Operations

May Quock, VP of Operations

May brings more than 8 years of finance and administration experience to Agiloft. Prior to Agiloft, May oversaw operations at companies across different industries. She facilitates Agiloft's rapid growth by streamlining operations and retaining world class talent. Her efforts drive process efficiency, increase customer satisfaction and grow the bottom line. She holds an MBA in Marketing from San Francisco State University.

Hiro Notaney, Agiloft VP of Marketing

Hiro Notaney, VP of Marketing

A passionate advocate of customer experience as marketing, Hiro brings more than 20 years of technology marketing experience to Agiloft. Previously, Hiro held senior marketing positions at titans like Oracle and Deloitte as well as early stage trailblazers like Infinera and Jasper (acquired by Cisco). He is focused on spreading the word about Agiloft's no–code customizable enterprise business applications. He has a business degree from the University of Wisconsin Green Bay.

Christian Thun, Agiloft VP of Engineering

Christian Thun, VP of Engineering

With over 17 years of product development experience, Christian leads engineering at Agiloft. Prior to joining Agiloft, Christian worked on complex projects at startups and international corporations in the global IT, cloud computing, and telecommunications markets. Christian specializes in driving strategy and bringing innovations to market. He holds an MSc in International Strategic Marketing from the University of Reading.

Brandon Wright, Director of Partner Relations at Agiloft

Brandon Wright, Director of Partner Relations

Brandon brings over fifteen years of experience to his role as Director of Partner Relations at Agiloft. His experience includes C-level positions in the technology, education, and non-profit sectors where he was responsible for forming and expanding strategic partnerships that established nationally recognized educational technology products and services. He has a B.A. in Economics and a B.A. in Latin American Studies from the University of California at Santa Cruz.

Michael Ford, Director of Customer Success at Agiloft

Michael Ford, VP of Service Delivery

Michael leverages more than 20 years of program management experience in his role at Agiloft. Prior to joining Agiloft, Michael held roles across the United States and in Brazil, and drove initiatives within the North American, South American, Asian, and European markets. Michael enables Agiloft to grow by optimizing operations and building long-term relationships with clients. He holds an MSc in Project Management from George Washington University.

Contact Us

Agiloft Headquarters

Agiloft Inc.
460 Seaport Court, Suite 200
Redwood City, CA 94063
Telephone: 650-587-8615 Ext. 1 for Sales, Ext. 3 for Support
US/Canada Toll-free: 888-727-2209 Ext. 1 for Sales, Ext. 3 for Support
Fax: 650-745-1209

E-mails:

  • For sales inquiries, to schedule a demo or to find a partner:
  • For service and support questions, log in here.
  • To report website problems:

Directions

We are located in the heart of Silicon Valley, halfway between San Jose and San Francisco.

Take Highway 101 to Woodside Road/Seaport Blvd, and take the Seaport Blvd exit. Take a hard left turn at the third stop light, onto Seaport Court. Follow the road to the stop sign at the entrance to the office complex, veer to the left, and park.

We occupy several offices within the complex, so please take the stairs to Reception, as shown below.


International Sales

We have a dedicated global enterprise sales team ready to discuss your unique business requirements, regardless of location. We also have certified Partners in Europe, Asia, Africa, Australia, and South America and specialized VARs in North America.

Call us at 650-587-8615 Ext. 1 for more international sales information.


Ethics Hotline

Agiloft is committed to the highest ethical standards and provides the hotlink below to allow employees and non-employees to raise concerns or allegations of any conduct that might be unethical or illegal. Submissions are confidential, and if desired, anonymous.

Before contacting the hotline, we encourage you to consider whether or not you can directly raise your concern with someone at Agiloft. If you do not feel comfortable doing so, or do not know whom to contact, you can submit an online report or call the toll free number 1-855-662-7233. Our company ID is 5722232653.

Safe Hotline is an independent third-party host for the Agiloft Ethics Hotline. All reports will be promptly forwarded to the appropriate personnel at Agiloft or internal legal counsel for review and response.

History

Founded in 1991, Agiloft worked on major development projects for Cisco, Compaq, 3Com, and others before launching SupportWizard in 1996.

Although we designed SupportWizard as a customer support and helpdesk application, it was so flexible that customers began extending it to meet their needs in other areas.

We soon realized how much overlap there was between enterprise applications. They all needed workflow, email integration, business rules, graphical reports, API connectors, etc. Only the data model differed from program to program. The tables, fields and workflows were specific to each application.

We saw that if we could provide a way to define custom data models which automatically inherited all the other core functionality, it would be possible to create custom business applications without reinventing the wheel each time.

The key to success was enabling this deep customization without programming: The primary cause of failure for enterprise software implementations is that the software cannot be adapted to meet evolving business requirements at a reasonable and predictable cost. Further, custom code makes systems very costly to maintain and upgrade once the original developers have left.

The vision of Agiloft was, therefore, to enable the creation of custom, enterprise-class business applications without programming. We leveraged EJB as the foundation for the adaptive platform and then built out-of-the-box applications on top of it.

These solutions implement industry best practices and benefit from the years of experience we have gained implementing a variety of solutions for our customers. Because they retain the full flexibility of the adaptive core, they can also be rapidly customized to meet any business need. With such a configurable platform, Agiloft is the only company with the confidence to provide an unconditional satisfaction guarantee on both software and services.

In August 2020, Agiloft announced a $45 million growth equity investment from FTV Capital. This investment is being used to build on our leadership position in the rapidly growing enterprise contract and commerce lifecycle management (CCLM) space while accelerating our AI-based product development and expanding our vertical and geographic market presence.

As the global leader in CCLM software, Agiloft is trusted by large and small companies, government agencies, and academic institutions to provide significant savings in purchasing, enable more efficient legal drafting and workflow, and improve sales cycles, all while drastically lowering compliance risk.

Headquartered in Silicon Valley, we have a dedicated global enterprise sales team as well as certified partners and resellers in North America, UK, Europe, South America, New Zealand, Asia, and Africa. Our Dun & Bradstreet number is 83-607-8865.