Subprocessor List
Updated: June 6, 2025
Agiloft – Core CLM Platform Sub-processors
| Sub-processor | Processing activity | Processing location | Security |
|---|---|---|---|
| Amazon Web Services | Cloud hosting provider | Regional: Australia Canada Ireland Germany US |
AWS Compliance Programs |
| Pendo.io | Usage analytics, in-platform guidance & feedback | US | Pendo Security and Privacy |
| Sub-processor | Processing activity | Processing location | Security |
|---|---|---|---|
| Amazon Web Services | Text extraction (OCR) | Regional: Australia Canada Ireland Germany US |
AWS Compliance Programs |
| Amazon Web Services (AWS Bedrock) | AI services provider for AI assisted features and functionality | Regional: Germany US |
AWS Compliance Programs |
| LaunchDarkly | Feature flagging service | US | LaunchDarkly Trust, Security, and Privacy |
| Microsoft Azure | AI services provider for AI assisted features and functionality | Regional: Sweden US |
Microsoft Trust Center |
| OpenAI | AI services provider for AI assisted features and functionality | Regional: EU US |
OpenAI Security & Privacy |
| Workato | Integration platform services provider for Integration Hub | Regional: Germany US |
Workato Security Overview |
Agiloft – Astra Sub-processors
| Sub-processor | Processing activity | Processing location | Security |
|---|---|---|---|
| Amazon Web Services | Cloud hosting provider | Regional: Germany US |
AWS Compliance Programs |
| Auth0* | Authentication services provider | US | Auth0 Security Center |
| HubSpot* | Usage analytics | US | HubSpot Security, Privacy, and Control |
| Intercom* | Communication provider (chat support, product tours) | US | Intercom Security & Privacy |
| LaunchDarkly | Feature flagging service | US | LaunchDarkly Trust, Security, and Privacy |
| Microsoft Azure | AI services provider for AI assisted features and functionality | Regional: EU US |
Microsoft Trust Center |
| Pendo.io | Usage analytics, in-platform guidance & feedback | US | Pendo Security and Privacy |
| OpenAI | AI services provider for AI assisted features and functionality | Regional: EU US |
OpenAI Security & Privacy |
| Sentry | Telemetry provider | US | Sentry Security & Compliance |
| Stripe* | Payment processor | US | Security at Stripe |
*Sub-processor is only applicable to the standalone Agiloft Astra product
Agiloft Affiliates and Ancillary Service Providers
| Entity name | Processing activity | Entity country |
|---|---|---|
| A2Global Consulting Pvt. Ltd. | Professional and support services | India |
| Agiloft Canada, Inc. | Professional and support services | Canada |
| Agiloft UK, Ltd. | Professional and support services | UK |