Services

Expert Services for Large-Scale, Complex CLM Implementation

Services designed for rapid CLM adoption: from initial onboarding and implementation to training, ongoing iteration, and upgrades.

Hosted Service

Get started fast with same-day setup on our secure servers. Our hosted option keeps upfront costs low and provides you the reliability and flexibility you can count on.

Implementation Services

Agiloft Professional Services works closely with your team to deliver a scalable, maintainable platform aligned to your business outcomes, covering discovery, configuration, integrations, training, and adoption for long-term success.

Admin, Partner, and Ongoing Training

Self-serve online curriculum that helps admins support procurement, sales, operations, and legal teams to become contract pros and optimize Agiloft’s flexible no-code platform.

Paid Annual Support

Post-go-live coverage for platform issues, and operational continuity. Standard, Gold, and Platinum tiers based on your complexity and risk tolerance.

Customer Support

24*7 customer support via support portal for all customers. Phone support available during business hours.

Admin on Demand

Fractional administrators for handling user management, troubleshooting, contract template management and other day-to-day operations within Agiloft. This is operational capacity, not a support plan. Most customers run both.

What’s covered
User management
Troubleshooting user issues
Contract template management
Testing post patch / upgrade deployment
Clause library management
Reporting
Small enhancements to Agiloft solution
Support for existing integrations
Best practice advice
Prep for enhancement projects

We're here for the long run...

96%
Customer retention rate
99%
Implementation satisfaction score
100%
Customer satisfaction score

After over a year of use, Agiloft has proven to be a valuable choice, significantly saving time and resources while driving overall efficiency in our operations.

Frequently Asked
Questions

While Agiloft’s no-code platform is designed for quick and easy iteration, we always recommend working with our own Professional Services team or a certified partner for your initial implementation. From there, you can leverage services for special projects and build internal capability through Agiloft University over time.

Your team primarily provides business requirements, feedback, and subject matter expertise throughout the implementation. Your chosen implementation provider, whether Agiloft Professional Services or a certified partner, leads the design, configuration, and deployment, while your IT team may assist with items such as integrations, SSO, email setup, and other technical connections

Yes. Agiloft’s no-code platform is entirely configurable and allows administrators to modify components without requiring development assistance.

Agiloft is designed to grow with your organization. Many customers expand into additional business units, add integrations, or roll out new use cases in future phases. Your chosen implementation provider, whether Agiloft Professional Services or a certified partner, can support enhancements, upgrades, and expansion projects over time, or your team can make updates independently using Agiloft’s no-code platform.