Integra LifeSciences centralizes contracts and unlocks contract value with Agiloft

Industry
Medical Technology
Location
Global

The challenge

Integra LifeSciences, a global medical technology company with manufacturing sites worldwide and approximately 4,000 employees, faced a challenge familiar to many large organizations: contracts were scattered across the business with no central system to find or manage them.

The legal operations team spent significant time simply locating documents — a pain point that compounded as the organization grew. Beyond retrieval, the subsequent challenge was identifying what contracts existed across the organization, understanding what metadata those contracts carried, and extracting the relevant data from them at scale.

“You’d be surprised the amount of time you spend looking for a document. Having a way or system to not only aggregate all the documents in one place, but being able to search and find them very quickly — I think that was our biggest pain point.”
– Nigel Schilling, Senior Legal Operations Manager, Integra LifeSciences

The solution

After evaluating CLM vendors, Integra LifeSciences selected Agiloft primarily for its user experience and ease of integration with other systems. The team recognized that a CLM’s value is directly tied to how well it connects with the surrounding technology ecosystem — and Agiloft’s integration capabilities made it the clear choice.

The platform’s intuitive design also resonated with the legal operations team’s philosophy: in contracting, simplicity is a strength. Agiloft’s approachable interface reduced the barrier to adoption and made the migration process more manageable.

“It’s an intuitive system to use, and especially with contracting, more often than not, your simplest sort of solution is the best one. Compared to other CLM vendors, the user experience was very much a big driver and why we selected Agiloft.”
– Nigel Schilling, Senior Legal Operations Manager, Integra LifeSciences

The impact

With Agiloft in place, Integra LifeSciences now has a single, searchable repository for contracts across the organization. The team can locate documents quickly and extract meaningful metadata from contracts — turning what was once a time-consuming manual effort into a streamlined process.

The ease of integration with other business systems has preserved and amplified the CLM’s value, ensuring contract data flows across the organization rather than sitting in isolation. And when issues arise, the Agiloft support team has proven responsive and attentive to end user needs.

“There’s a lot of value stored in contracts, and Agiloft allows you to extract that value many different ways.”
– Nigel Schilling, Senior Legal Operations Manager, Integra LifeSciences
Challenges
  • Contracts scattered across the organization with no central repository
  • Significant time lost searching for and locating documents
  • No consistent metadata across contracts, making data extraction difficult
  • Complex CLM migration requiring identification and cataloguing of all existing contracts
  • Integration gaps with other systems limiting the potential value of contract data
Benefits
  • Centralized, searchable repository aggregating all contracts in one place
  • Faster document retrieval, eliminating time wasted searching for contracts
  • Streamlined metadata extraction from legacy and new contracts
  • Seamless integration with other business systems, preserving and amplifying CLM value
  • Intuitive user experience driving adoption across the organization
  • Responsive Agiloft support team catering to end user needs

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Global users necessitated templates across multiple languages and flexibility to localize