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| 1561 | Google Oauth2.0 SSO additional hotlink keys | Google OAuth SSO 2.0 can now be accessed through a number of additional hotlink URLs which can open the KB in
a specified state. The syntax to open an OAuth 2.0 KB is:
<SERVER>/gui2/oauth20sso?project=KB_NAME&State=Main
To open the KB through hotlinks, the syntax will look like the following examples: /gui2/oauth20sso?project=Demo&State=Charts&table=case |
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| 1572 | Email templates now accept variable chains |
When adding variables in email templates, the Formula wizard now allows the use of variables from a chain of linked records, which will resolve correctly in an email for a record in the current table.
A new drop-down has been added to the Fields tab of the Formula wizard, which displays all of the variable links in
the current table.
Selecting a field from the drop-down will refresh the screen with the linked table's list of variables. The breadcrumb
trail of links is shown at the top of the view. Variable names include the entire path of linked fields.
For example in the following image, $creator_login.company_account_rep.account_login contains the variable
account_login from the Company table, linked through company_account_rep in the Person table, which is linked
from creator_login in the Department table. |
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| 1626 | Entity Set wizard rework |
The Entity Set wizard, which can be accessed by navigating to Setup > Sync > New > Entity Set, has been
updated to make it easier and faster to work with entity sets, particularly in large KBs.
The most common operations can now be performed with a single click with four new buttons:
In the Tables section of the Entity Set wizard, clicking the Customize button
The entities that are contained under the various sets, such as Choice Lists, ColorScheme Lists and so on, are
collapsed by default. Clicking Show All/Collapse All will expand or collapse the list of entities in the set.
Multiple entities can be selected to perform the same operation on many of them at once. In addition, the list can be
sorted by the Label, Status and Type columns by clicking the column header. If you select entities and then leave the
wizard without performing an operation on them, a confirmation message will appear. In addition, the Fields tab in the Table and Customize Table Entities wizard displays a Data Type column, and linked
fields from the same set are now grouped together. |
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| 1627 | Import and Export actions support SFTP |
When configuring Import and Export actions, SFTP URLs are now supported. In addition, the Destination tab of the Export wizard contains a Private key authentication option with User and Private key fields.
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| 1629 | JDK upgrade | The Java Development Kit (JDK) was updated to the latest version of Java. This includes the Go Daddy G2 Secure Certificate Authority. | |||
| 1637 | Set user preferences by team |
It is now possible for admin users to apply a set of default Preferences to Teams. Added a new Apply settings to Teams section at the bottom of Preferences tab, available in the left pane under Home > Preferences.
Once the preferences have been set in this window, select teams from the list and click Apply To. The preferences
will be set for users whose primary team was one of the selected teams, and new users will inherit the primary team
settings until the user saves over the defaults. Applying preferences to a team will not affect any users who have
already set their preferences manually.
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| 1639 | Email hotlink are based on User's Authentication method |
Different users of a single Agiloft knowledgebase (KB) can independently use one of the following SSO methods to
log into Agiloft via email hotlinks:
In order to implement these changes we added a choice field to the Contacts table that indicates the SSO Authentication Method for the user. This field is required, and its default value is Standard. Available values are:
When a user clicks an email hotlink, the system redirects user to the appropriate SSO URL. |
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| 1640 | ClamAV can be downloaded during installation; updated daily signatures | Agiloft can be used with ClamAV antivirus software to scan attached files. When installing Agiloft, it is now possible to
download ClamAV. The option may be selected during installation via the GUI or the command line. For command line installation the -V option is used to enable ClamAV. JBoss uses the following parameters: -DAntiVirusUtils.virus-detector-class=com.supportwizard.utils.av.clam.CommandLineVirusDetector -DCommandLineVirusDetector.command-line="D:/Agiloft/ClamAV/clamscan.exe" -DCommandLineVirusDetector.temp-dir="D:/Agiloft/tmp/av" Note: This only applies to files attached to records from within Agiloft, and has no effect on the rest of the operating system. In addition, ClamAV signatures are now updated daily at 8pm server time. Note: The update will only happen when ClamAV is active in the Agiloft instance. The following variable must be defined: -DCommandLineVirusDetector.command-line="D:/Agiloft/ClamAV/clamscan.exe" |
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| 1641 | User provisioning through SAML in Agiloft | It is now possible to create a user in Agiloft automatically in cases where the user was created in SAML, and logged
into Agiloft via SAML. To support this functionality, the following changes were made in SAML setup, which is available via Setup > Access > Configure SAML 2.0 Single Sign-On:
Added new options to the General tab:
Also, options were added for the system to check and update user attributes received in a successful SAML
response. This will enable you to create new users in Agiloft automatically, and update user records on each login with
the data provided with the SAML request. To configure these options, two new tabs were added to the SAML wizard:
User Group Mapping and User Team Mapping.
The options in these tabs handle the setting of groups and teams for users who log in through SAML. Group membership may be either received from a SAML response and mapped to the Agiloft group according to the attributes, or the user may automatically be added to the defined default group. Primary Team and Team membership definitions have similar configuration options. Group and Team membership may be either updated or not on subsequent logins, depending on the configuration option. Added a User Field(s) Mapping tab which defines how to map SAML attributes to Agiloft user fields. If a field is a linked field or choice field (such as Department, Manager Name, Employment Status), and the value mapped from SAML is not a valid value in Agiloft, the SAML value will be ignored.
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| 1643 | Changed buttons in the default action bar for new tables | Changed the default action bar for newly created tables.
Now, the placement of the Quick Edit buttons Save All Changes and Cancel All Changes is next to Mass Edit in the
default action bar for new tables, and their wording is changed to Save Changes and Cancel Changes. There were no
changes in existing tables or the direct edit functionality.
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| 1646 | Optimized display for Link to single field | Previously the display type "Multiple value box with pop-up search," used for a Link to single field, wasted too much
space on the record screen if few or no options were selected. Optimized the display to be limited to 2 rows high when between 0-2 items are selected. |
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| 1650 | Multiple OAuth 2.0 profiles supported | OAuth 2.0 SSO now supports multiple profiles per KB based on predefined roles. It is possible to create one profile
per role in a KB. Currently the following roles are available:
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| 1653 | Email hotlinks now support different login methods | In order to improve email hotlink functionality we introduced a new Hotlink Type global variable, which is available in
the staff interface via Setup > System > Manage Global Variables. Permitted values for this variable are:
The default value is STANDARD. If the variable is added and customized, hotlinks in emails are generated for use with the selected single sign-on (SSO) login method. In other words, the user may now click the email hotlink and log in via Google SSO if the new variable has the value OAUTH20 and the OAuth 2.0 profile is properly configured for SSO. Note: the Hotlink Authentication options in Setup > Access > Configure Hotlinks do not apply with OAUTH20 or SAML20, since the authentication is handled by third party Identity Providers (e.g. Google for OAUTH20). |
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| 1659 | Import action options for emailing log files |
A new option in the Import action wizard sets whether emailed import logs are sent as attachments or in the body of
the email. Note: The second option is preferable in cases where incoming emails with scheduled import logs are stored in a
separate table.
The new option appears on the Data Source tab of the Import Action wizard, below the Email log file to field:
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| 1661 | Option for including attachments when forwarding discarded emails | In the Access tab of the Inbound Email wizard, which can be accessed via Setup > Email > Configure Inbound
Email > Create or edit an email account > Access tab, a new option was added: Include attachments when
forwarding discarded emails.
When this option is selected, any attachments included with an email discarded by the system are sent with the
discarded email to the forwarding address. Previously, attachments were stripped from discarded emails. This option
is deselected by default. |
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| 1662 | New Activity Log events | Added two new events to the Activity Log: 1. Login Failed - track when the user tries to log in and it fails to create a seance due to password mismatch, LDAP returned failure, or any other issue. 2. Login Disabled - track when user's login is disabled due to repeated unsuccessful login attempts. These events may be selected for recording via Setup > System > Configure Activity Log, then edit any rule or create a new one. |
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| 1664 | Email option to disable inbound checking |
In the Account tab of the Email wizard, accessed via Setup > Email and SMS > Configure Inbound Email >
[Edit or create a new email account] > Account tab, a new Activity section was added. The options in this section set
whether to actively poll the account for emails.
If the Disable this account option is selected, the system stops trying to log in to the account to retrieve emails. The
inbound email for this account is turned off until it is manually turned back on. The option to disable email polling is
especially useful in cases where the system is being configured, and a temporary account is being used. |
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| 1667 | JSON export and import actions |
Agiloft data export and import now supports the JavaScript Object Notation (JSON) format. To support this, changes were made in both the Import and Export wizard, and in Import and Export actions. For more information on JSON, see here.
Data can now be exported in the standard JSON format, as a set of name/value pairs consisting of the Field Name
and Value. The value is a number for numeric fields and a string for text fields or choice values. The order of the fields in the GUI is independent of the order in which the value pairs are returned. For example, if the following fields are selected:
The result might be: {"id":"418","priority":"High","wfstate":"Closed","type_of_issue":"Question","assigned_person":"Christopher Caldwell"}
In addition to supporting the standard data format, it is also possible to export data using a custom format, which
consists of key/value pairs with a colon separating each key from its value and a comma separating each key/value
pair. Both the key and value can be formula expressions. |
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| 1669 | Email Process Monitoring |
In order to improve email processing, users can now configure notifications in cases where the status of Quartz
changes. This new feature is available in the admin console via Setup > Mail Daemons.
Users can choose to send an alert to a specified email if Quartz fails or stops, at a defined hourly period. It is
possible to select 'failed' or 'stopped' or both states. Note: No notification is sent if no email address is entered. |
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| 1670 | Support for Initial Here DocuSign tab | When the print template contains a "$docusign:InitialHere::InternalSigner" string, where InternalSigner can be
replaced with the role name of any recipient, DocuSign will create an Initial Here tab that automatically puts the
recipient's initials into the document. For more information on the Initial Here tab, see here. |
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| 1677 | Replaced RC4 encryption algorithm | The RC4 algorithm, used for encrypting and decrypting secure hotlinks in emails, has been replaced by RSA 4096
with AES 256 bit encryption. To avoid service interruption, we introduced a new variable 'days_to_support_rc4_key'. This variable defines the number of days to continue support of RC4 key based decryption for hotlinks generated before the RSA migration. Its default value is 31 days. Note: After applying the RSA migration patch, all members of the Admin Team will receive an email notification that support for old hotlinks created using RC4 algorithm will be active for a limited period of time. |
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| 1679 | DocuSign Connections available through IIS | Previously the DocuSign endpoint was not accessible for Agiloft instances with IIS integration. Now Docusign
connects through IIS. |
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| 1680 | Use a saved search to a related table within a print template | Added the ability to apply a saved search to a related table within a print template. Users can specify a related table name with a saved search in the print template, using the following format: $related123456789(search:SEARCH_NAME) |
next to a table opens the Customize Table
Entities wizard. You can select all necessary fields from the list and click the Add Entities, Remove Entities, Make
Explicit and Make Implicit buttons to change the fields accordingly. 
