Agiloft offers everything
we need and more.
All subscriptions are billed annually, unless a multi-year term has been arranged. Licenses purchased partway through your billing cycle are prorated based on the number of months remaining for the current term.
The pricing tiers are the same for both on-premise subscription and hosted service. With hosted service, we maintain the infrastructure and all you have to do is log in. On-premise customers maintain their own servers and are responsible for installation, upgrades, and backups.
Yes, we provide discounts to government, educational, and qualified non-profit organizations. Volume discounts are available starting at 25 licenses. Contact us today to inquire about discounted pricing.
You can try it for free today. Agiloft's Free Edition is always free and no billing information is required to sign up. You can quickly set up a free hosted project or download and install it on a server you manage. The Free Edition can be used to evaluate the product's features and scalability at no cost. The free hosted trial project remains available indefinitely, as long as you log in at least once every 30 days. See Compare Editions for a list of available features and limitations.
All Agiloft subscriptions come with Standard Support: a 24/7 web portal to submit tickets and view FAQs, telephone and chat support during standard business hours, and all upgrades and enhancements to the software. Premium Support plans are available for customers who need assistance outside of standard hours, and include a designated support representative, priority case routing, and a system health check. Premium support packages are available for both hosted and on-premise subscription customers.
All Agiloft products are built on the same robust platform that is fully configurable and adaptable to your organization's changing needs. Service Desk applications focus on internal or external support, while Contract Lifecycle Management (CLM) includes advanced contract lifecycle management features like contract authoring and print templates, approval workflows, contract comparison, clause library and e-signature integration. To map a custom process, our Workflow/BPM product is appropriate. Give us a call and we'll help you determine which product is the best fit for your needs.
Contact your sales representative, or firstname.lastname@example.org, and we will prepare a quote based on the users and their usage requirements.
The main considerations are whether you need access to APIs and whether you will have end users accessing the system through an end user portal.
The Professional edition is appropriate for those without multi-language or integration needs and who do not have end users. Those with end users will use the Professional Unlimited edition. See the following question, What is an End User?, if you are uncertain as to whether you will have end users, or contact email@example.com for guidance.
The Enterprise edition provides integration functionality via API (Web Services, REST) and scripting for custom integration with external systems.
We offer a license for an unlimited number of end users which provides access to built-in, customizable End User portals. End users may be internal employees, customers, or external vendors or other external users. End users are customers of the system.
End users interact with the system only through the simplified end user interface, or portal, and they do not have access to charts and reports. They can create tickets or requests and view any records they are permitted to view. Their edit permissions are strictly limited to editing records they own, such as their own requests.
Yes, Agiloft takes security very seriously. All access to hosted servers is encrypted through use of SSL technology. A firewall restricts server access, and for customers who elect to use a dedicated server or deploy on-premise, we can configure the firewalls to only allow access from specific IP addresses. For additional details on how your data is protected, please refer to our Security Policy and SaaS Specifications.
In addition, Agiloft offers on-premise licenses for those with demanding requirements that include installing Agiloft on a server that you manage.