EnterpriseWizard Launches Next Generation CRM Solution With 100% Money Back Guarantee

Agiloft support staff have bent over backwards to help us solve problems, even when we caused them ourselves!

-Brian Pollock, DCG Systems

EnterpriseWizard Launches Next Generation CRM Solution With 100% Money Back Guarantee

New Agiloft Application Is Highly Flexible and Guarantees Deployment in Under Two Weeks

REDWOOD CITY, CA — 02/15/2006 — Agiloft, Inc., the award winning provider of CRM solutions for small to midsize companies, has unveiled its next generation product, Agiloft (www.agiloft.com), the only comprehensive, fully customizable CRM application to be offered with a 100 percent money back guarantee.

Built to succeed where other CRM products are failing, Agiloft addresses the two main concerns of companies deploying these solutions: implementation time and system flexibility. Traditionally, these factors have mitigated the success of CRM deployments, where too often vendors have been unable to provide custom solutions in a reasonable time and instead have reduced system flexibility and created standard implementations, resulting in unfulfilled customer expectations and a large bill for rigid software and excessive services.

In response to market demand, Agiloft has developed Agiloft as a complete CRM solution, which adapts easily to the specific needs of customers, integrates seamlessly with existing hardware and software systems, and is guaranteed for full production use in less than two weeks. This compares favorably with deployment times of three to 18 months for similar systems.

Incorporating proprietary Rapid Deployment CRM technology, Agiloft re-writes the rulebook for CRM deployment by offering fully adaptable Sales, Support and Marketing automation modules. Individual modules may be deployed in a single department in one week or less and customized by the business managers themselves, without the help of a team of consultants.

Agiloft is built on the J2EE architecture for enterprise scalability and integration. This architecture permits additional tables and relationships to be quickly added and configured to handle new uses. For example, the finely tuned escalation and workflow engines, which are responsible for improving efficiency and reducing response times for customer support issues, can be immediately applied to managing the sales process, assigning tasks to specific individuals in marketing campaigns, notifying the sales department when contracts are due for renewal or when an asset needs to be updated. “Until now, CRM buyers have had to choose between the proprietary prison of systems such as Microsoft CRM that offer terribly limited customization and lock them into the IIS web-server, or multi-million dollar solutions from the likes of Siebel Systems,” said Bridget Conrad, VP of Business Development at Agiloft. “Agiloft lets them have their cake and eat it, with full out-of-the-box functionality and rapid customization by the business managers themselves. It is a no-risk proposition for the buyer because we back our promise with an unconditional money-back guarantee.”

Designed for information-intensive companies, Agiloft will be offered both for purchase and as a hosted service, with introductory pricing starting as low as $700/seat and under $45/month per seat, respectively. With full implementation/training services offered at a fixed price, Agiloft guarantees the system will be installed, customized and ready for production use with live customer data within two weeks, including training of the administrator and associated staff.

About Agiloft Agiloft, Inc. (www.agiloft.com/) is the leading provider of powerful, easy-to-deploy, and cost-effective Web-based software solutions for customer support and issue tracking for small to medium size organizations with complex products or services. The company has been in business for over ten years and has attracted hundreds of customers from leading edge companies such as MySQL, Lucent Technologies, Fujitsu, Delaware Investments and AT&T.

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