In the world of IT, one of the biggest stories of 2019 has been the launch of ITIL 4. With some fundamental changes from ITIL 3, like the move from processes to practices and the Service Value System, ITIL 4 is an effort to unite the entire organization’s digital
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Thanks to overwhelmingly positive customer reviews, SoftwareReviews named Agiloft’s flexible Service Desk Suite a Champion in its IT Service Management Emotional Footprint Awards. SoftwareReviews calculates their emotional footprint scores “across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the
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Nowadays, every organization is connected to the digital world. In order to safeguard against security threats, prevent data breaches, and protect sensitive information, companies must be aware of the top risks to IT security. Data Insecurity Data breaches are more than just dangerous to enterprises. After a major data breach,
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Business software review service Capterra recently ranked Agiloft in the top five of their Top 20 Most Popular IT Service Management Software list. Capterra’s top 20 ITSM software list is based on total number of customers, users, and social media presence, and Agiloft was compared with more than 110
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Agiloft values customer feedback above all else, that’s why we’re thrilled to be ranked number one on Info-Tech’s Customer Experience Awards for ITSM software. Based entirely on customer reviews, this award ranked software features and vendor satisfaction, and our flexible Service Desk Suite won based on the
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