In a recent article, Bloomerang Chief Officer Jay Love shares why he believes more non-profits should come together through consolidation. He puts forth strong arguments for economies of scale, overlapping missions and how charities…

Agiloft is one of two vendors the Texas A&M University system has approved for standard IT service management. So, when Texas A&M International University (TAMIU) decided to replace its current help desk software with…

Browsing the Agiloft employee comments on Glassdoor feels as though it’s a review of one of our solutions rather than a description of our work environment: flexible…dynamic…forward-thinking…opportunity to do more over time…reliable. The parallels…

For most of us, spring release meant airborne pollen from plants or students out on a weeklong break from school. Agiloft’s spring release, however, is more exciting and noteworthy. We enhanced our feature-rich platform…

In a world of century-old nonprofits, pop-up start-ups and decentralized multi-million-dollar companies, it’s impossible to find a one-size-fits-all contract lifecycle management (CLM) solution. Spend Matters is an analyzer, tracker and ranker of system providers…

On April 2, Salesforce announced plans to acquire MuleSoft and launch the Salesforce Integration Cloud. If this is the first time you’ve considered syncing Salesforce data across your other applications, then waiting for this…

Studies have shown that if a user interface isn’t optimized and easy to navigate, 79% of visitors will forgo the effort1. Given this, it makes sense that organizations prioritize experience and intuitiveness when selecting…

In the previous blog post, we began to consider what to look for when buying help desk and service desk software for your company. There are a lot of critical new features and functionality…

Don’t tempt fate by investing in help desk software without first properly researching available solutions. The results could be disastrous. Today’s economy is not as forgiving as it once was, enterprises need to make…

It’s the era of unlimited free shipping, borrow-before-you-buy, zero-down, test drives and do-overs. Still, many companies find themselves committed to enterprise software that fails to deliver on anything but the cloud hosting bill. The…

Project HOME is committed to helping the homeless and poor of Philadelphia break the cycle of poverty through affordable housing and other services. The 30-year-old non-profit had grown rapidly in the past few years,…

“Succeeding in this fast-moving environment [IT Services industry] requires that firms understand the M&A market, its dynamics and the opportunities. But make no mistake: consolidation will continue.”1 No one knows this truth better than…

If you’re one of the average employees surveyed in 2017, you’re reading this blog rather than the hundreds of untouched emails in your inbox. According to a recent study, most workers maintain 199 unread…

After undergoing an acquisition last May, TaylorMade needed to select, customize, and implement a new contract management system. Rebecca Smith, TaylorMade Paralegal shares, “We needed something streamlined, powerful, and flexible. Also, it’s a global…

When it comes to effective process automation, there is no one-size-fits-all solution. It makes sense that many organizations opt for fully customized software. It makes sense to code each function to fit their unique…

Forty-six percent of statistics are made up on the spot2. With the pressure to deliver metrics-based initiatives and numerical ROI, how can we ensure that we are evaluating the right performance data? In our…

Our aim is to provide flexible solutions that help clients scale and adapt quickly. Often, this results in the success of certain individuals within an organization. The IT manager who championed Agiloft is now…

Processing condo mortgage review applications is extremely data-intensive. When Tim Bradley, CEO of Condo Analytics, started his company to improve the accuracy and efficiency of these procedures, his team collected data in Excel spreadsheets.…

There’s a reason why NFL officials don’t carry notebooks to keep track of their calls — horrible handwriting. There are also the inherent challenges that come with refereeing while simultaneously recording everything that you…

The El Dorado Irrigation District (EID) excels at supplying water to the nearly 110,000 people in Northern California’s El Dorado County. Yet, the internal management of its IT service tickets was a trickier matter.…

Most modern companies are too busy engineering next-gen solutions or brokering synergistic mergers to give much thought to that routine piece of paper that they forward on to potential partners: the ever-constant non-disclosure agreement…

Economy is key for the generally cash-strapped public sector. Yet, many governments and public organizations continue to rely on high-maintenance, pricey legacy software. Realizing the lower costs and vastly increased flexibility of some commercial…

Max Hopper. Alfred Zipf. Not exactly household names, but these were the men who ushered business into the modern age. They were the first CIOs. Back in the 1970s, companies were so proud of…

$3.1 trillion — that’s the yearly cost of poor quality data in the US, according to Harvard Business Review1. Given this harsh reality, enterprise software should be an easy sell. Here’s where it gets…

Contract management has become a mission-critical business process for the healthcare and biotech industries. According to Colin Earl, CEO of Agiloft, organizations in these sectors manage at least 50 different types of contracts, each…

RFPs take time to produce, to complete, and to review. Make sure they are worth the investment by following these five critical guidelines: Don’t use RFPs as market research. RFPs should not be the…

“While the delivery of public services now involves greater diversity in terms of actors and underlying structures, the fundamental need for accountability has grown. These changes result in new challenges in 21st century governance,…

If Agiloft’s Service Desk System were a student at California Polytechnic State University, she’d have completed her bachelors and doctorate—having lived on campus for a decade. She would be a master in prioritization, savvy…

Can a contract management system be fully customized? One that includes automatic alerts for managers? With advanced searching? Are the files searched, too? Can contracts be automatically created? And compiled into dynamic, visual reports?…

When Inland Technologies initially purchased Agiloft, the environmental services company intended to use the solution exclusively for contract management. However, once Paul Gamble, Contract Administrator for Inland, began exploring the product, he realized it…

When the 1.9 million residents in King County, Washington pay their local taxes, no one wants their money funding an antiquated, inflexible, and poorly serviced contract management system. The team at King County knows…

Thousands of contracts cross the desks of legal administrators at schools worldwide, including Suffolk University. For this Boston-based institution, those paper documents were managed manually, complete with literal hand-offs and copious phone calls. Realizing…

When Heather McEwen, a veteran of the enterprise technology sector, first experienced Agiloft, she was hooked. “With Agiloft, administrators can build custom applications quickly and without coding,” she said. “The outstanding flexibility and competitive…

Over the last 26 years Agiloft has grown due to a strong focus on engineering excellence and absolute dedication to world-class customer service. Your satisfaction drives our reputation, so we make sure we can…

Keep your tablets and e-readers within reach. As of August, new airport security measures have been adopted by the Transportation Security Administration. Travel related safeguards have become commonplace. Now, companies like Aviation Technical Services…

Peter recently joined the Professional Services team at Agiloft as an implementer. See what his day comprises for a perspective on what it’s like to work here. 6:08 a.m. Peter’s morning routine at his…

Monday morning was full of excitement here at Agiloft headquarters. We headed outside just before ten to watch as the moon covered 75% of the sun... Our telescope projected the solar eclipse onto a…

As healthcare reform continues to dominate headlines, one thing remains clear, the complexity of the structure exceeds anything the US has encountered in prior centuries. The industry expands, contracts, and becomes more nuanced every…

In the ever changing world of technology, knowing the best solutions for your customers allows your business to thrive. By working with a world-class software company with a strong customer success record, you can…

Come "behind the scenes" with me and meet the people and faces behind Agiloft... We've got lots of windows... That look out onto the water... Alyssa's on our Documentation team... ...May, our VP of…

We’re proud to announce that the Agiloft platform won a Gold Stevie® Award in in the 15th Annual American Business Awards, in the New Product or Service of the Year - Software - Platform…

We’re excited to announce that we’ve just made the Agiloft Contract Management Software Suite even better by integrating it with Adobe Sign, the leading e-signature solution and a key component of Adobe Document Cloud.…

A report has just come out in which Info-Tech Research Group evaluated the top 13 competitors in the service desk market: Agiloft, BMC FootPrints and Remedyforce, Freshservice, ManageEngine, Monitor 24-7, Quest KACE, Samanage, Servicenow…

There’s a lot happening at Agiloft these days, and also in the market spaces that we’re part of. We’re starting this blog so that anyone interested in Agiloft can learn more about our latest…

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