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even when we caused them ourselves!

– Brian Pollock, DCG Systems

"Best Overall Value" Honor Given to Agiloft, Inc. by Info-Tech Research Group



Agiloft one of only two vendors earning exemplary rating within mid-market service desk vendor landscape.

Aug 20, 2013, 08:30 ET from Agiloft, Inc.

REDWOOD CITY, Calif., Aug. 20, 2013 /PRNewswire/ -- Agiloft, Inc., a leading provider of Service Desk applications, announces it was named the Best Overall Value in Info-Tech Research Group's Mid-Market Service Desk Vendor Landscape. The report also concludes the Agiloft Service Desk is one of only two vendors to have the highest possible overall product rating (Exemplary).

Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category.

According to the author of the Landscape, Senior Analyst Barry Cousins, Agiloft's strengths include an "adaptive platform that can create workflow process without programming in one quarter the time (of other products)." In addition, Mr. Cousins writes that Agiloft includes a "powerful business rules engine for automating complex tasks."

"I'm honored that Info-Tech Research Group has named Agiloft the 'Best Value,'" said Colin Earl, CEO of Agiloft. "We continually improve our platform and being judged an 'Exemplary' product in the vendor landscape is a validation of our engineering investment."

About Info-Tech Research Group

With a paid membership of over 30,000 members worldwide, Info-Tech Research Group (www.infotech.com) is the global leader in providing tactical, practical Information Technology research and analysis. Info-Tech Research Group has a sixteen-year history of delivering quality research and is North America's fastest growing full-service IT analyst firm.

About Agiloft

Over 2.5 million users at companies ranging from small enterprises to U.S. government agencies and Fortune 100 companies depend on Agiloft software to automate processes such as Service Desk, Contract Management and Custom Workflows.  Agiloft specializes in automating processes that are too complex for competing vendors.  Our best practice templates and agile technology ensure rapid deployment and a fully extensible system.

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